By J Keistler
I’ve had my DLC-X for roughly ten years now. I purchased the biggest size distinctively for doing bread. Even though it’s a very big and impressive-looking unit, it takes up only a little more space than the smaller, more general models. Also, at that time, the ‘X’ had a more inviolable shaft setup and a heavier-duty switching system than the littler models.
The capacity of this machine to chop, shred, slice, etc., is amazing. One of the Cuisinart tricks I’ve used for years to save time is the exercise of mixing up a salad dressing, then shred and slice the remainder of the salade, ultimately inverting the whole thing into a huge bowl where the dressing drains over the salad.
Being an appliance freak, I purchased all the accessory disks, which on this machine are the size of 45-rpm records, and the whisk attachment. This attachment fit on the center shaft and rotated a little set of twin beaters around counter to the attachment rotation. It worked well for whipping cream, but I broke the gears in two of them doing mashed potatoes and a reasonably sticky candy. As these were running regarding $75 each back then, I never substituted it.
In my opinion, the biggest design weakness is the plastic lid with it is engagement mechanism on the back side. I’ve been through three tops because the Lexan at long last cracks and breaks. No, I don’t abuse the lids or use the mechanism as an on/off switch, it just seems to happen. Perhaps in the newer ones they’ve given a healthy elasticity to this area, hopefully so. The feed chute is a pain to clean but Cuisinart was attempting for max flexibility. Nothing, certainly, that I can’t live with.
My other regret is that Cuisinart hasn’t made the flat lid w/o tube available for this model. I’d buy it in a heartbeat.
My cooking style has changed more or less over the past ten years. I don’t use my ‘X’ as much as I used to, but am glad to have it waiting for me when I need it!
By the way, I came upon that a generic case made for a sewing serger accommodates my machine like it was made for it! This makes it very easy to transport the machine and not have to worry regarding breaking something off.
39 of 44 humans found the following review helpful.
A bust
By Mark B. Anstendig
Mine arrived broken.
After much irritation with the client service, which gave wrong info and wanted me to send it in at my own expense, Cuisinart at long last told me Ca law made them pick it up for nothing. It took two months and a large total of Cuisinart errors to get it back to me. And I was also billed for the fix and went through hell getting them to find that it was under warranty.
Then, too, I received this repaired, top of the line product back with a broken plug.
Then a actually nasty cusomer service sup., without apologies and a veritably hard-nosed ugly manner lays down the law…I have to send it in at my expense and they will take another 3 to 4 weeks to fix it and there is not one thing I may do regarding it (she said that).
Finally an upper level supervisor, whom I insisted on speaking with, realized none of this was my fault and, while still making me send it for yet another fix and refusing to interchange the twice wrecked unit, at least accorded to compensate shipping, etc.
I am sorry I ever did business with Cuisinart (Conair), and never will again, if I may support it.
Mark
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